Electronic Guidelines for Trainers and Trainees | Business Competencies Training Institute (English)
Introduction
In its commitment to enabling all beneficiaries to experience a professional and seamless e-learning journey, the Business Competencies Training Institute presents this electronic guideline for both trainees and trainers. This guide outlines the steps for registration, using the Zoom platform for training sessions, interacting with the learning environment through our website, and obtaining electronic certificates, while adhering to the Institute’s policies (Integrity, Privacy, Communication, and Attendance).
Trainee Electronic Guide
1. Steps to Register on the Website
  • Visit the official website of the Business Competencies Training Institute.
  • From the header or footer navigation bar, click on the “Login” or “Create Account” link.
  • Enter your personal information (full name, email address, ID number, password).
  • Activate your account using the link sent to your email.
2. Selecting the Appropriate Training Course
  • Browse the “Courses” or “Training Programs” section on the website.
  • Choose the suitable course and review its details (duration, objectives, fees).
  • Click “Register Now” and complete the payment process if fees are applicable.
3. Receiving Zoom Information
  • After successful registration, you will receive an email containing:
    • The Zoom link for attending the training session.
    • The trainer’s name, session date, and time.
    • Instructions for attendance and participation (e.g., activating camera and microphone when required).
4. Attending the Training Course via Zoom
  • Use the provided link to join the session at the scheduled time (10-15 minutes early).
  • Ensure your display name matches the name registered in the electronic registration system.
  • Keep your camera and microphone off unless permitted to participate by the trainer.
  • Interact with the trainer and other trainees via the microphone or chat as per the trainer’s instructions.
  • Adhere to attending at least 75% of the course’s scheduled hours to qualify for a certificate (per the Attendance Policy).
5. Receiving the Certificate After Course Completion
  • Upon completing the course and meeting the attendance requirement, you will receive a link to evaluate the training experience.
  • The electronic certificate will be issued and can be downloaded from your account on the website.
  • You can access your account anytime to view previous certificates or register for new courses.
Trainer Electronic Guide
1. Coordination with Institute Administration
  • Register as a trainer via the “Register as a Trainer” page available in the header or footer of the website.
  • After registration, your account and information will be reviewed, and upon approval, you will receive an email notification confirming account activation.
  • Coordinate with the Institute’s administration to determine course content, schedule, and implementation method.
  • You will receive a dedicated Zoom link for each training course.
2. Conducting the Training Course
  • Log in to Zoom 10 minutes before the session to verify connectivity and audio/video quality.
  • Manage attendance using Zoom tools (e.g., attendance tracking) and ensure trainees comply with the Attendance Policy.
  • Utilize Zoom features such as screen sharing, polls, and chat to enhance interaction.
  • Address trainees’ inquiries and encourage constructive participation per the Communication Policy.
3. Delivering Files or Activities
  • Send training materials (e.g., presentations or assignments) via email or provide a download link in coordination with the administration.
  • Additional content will be published on the course page in collaboration with the website team.
4. Follow-Up After Training
  • Complete the course performance evaluation form after its conclusion.
  • Follow up with trainees if additional technical or academic support is needed via support channels.
  • Receive interaction and attendance reports from the Institute’s administration to assess course performance.
Important Notes
  • All courses are conducted exclusively via Zoom; Moodle is not used.
  • Registration is done solely through the official website of the Business Competencies Training Institute.
  • Course information (e.g., Zoom links) is sent via email after registration.
  • Certificates are issued electronically and downloaded from the user’s account on the website.
  • For inquiries or technical issues, contact the support team via:
    • Email: info@kafaatsa.com
    • WhatsApp/Phone: +966553273701
    • Live chat via Zoom during sessions.
Frequently Asked Questions (FAQs)
  • Can I register from my phone?
    Yes, the website is mobile-responsive, allowing easy registration, payment, and course tracking.
  • What should I do if I don’t receive the Zoom link?
    Check your Junk/Spam folder or contact the support team at info@kafaatsa.com or +966553273701.
  • Are the certificates accredited?
    Yes, all certificates issued are accredited by the Business Competencies Training Institute and bear the administration’s signature.
Compliance with Policies
  • Trainees and trainers are required to adhere to the Institute’s policies:
    • Integrity Policy: Prohibiting cheating in exams and ensuring login credentials match registered information.
    • Privacy Policy: Respecting others’ data and not sharing it without permission.
    • Communication Policy: Adhering to communication etiquette (e.g., avoiding political/religious topics and using professional language).
    • Attendance Policy: Attending at least 75% of course hours and activating the camera when required.
Issuing Authority: Administration of the Business Competencies Training Institute

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