Kafaat academy platform - Attendance Policy

Attendance Policy (English)

Introduction

Given the importance of attending remote training courses, the Business Competencies Training Institute emphasizes that e-learning is no less significant than traditional in-person training. Therefore, trainees are required to adhere to the following guidelines to ensure an effective and productive training experience.

Attendance Guidelines

Creating a Personal Account
- Each trainee must have a personal account with a unique username and password, provided through the electronic registration system.
Activating Attendance Verification
- Electronic verification tools (e.g., attendance tracking via the platform or Zoom) are activated to document trainee attendance.
Required Attendance Percentage
- To receive a course attendance certificate, trainees must attend at least 75% (seventy-five percent) of the scheduled training hours.
Matching Login Credentials
- The login name used for the training platform must exactly match the name registered in the electronic registration system on the Institute’s website.
Early Login
- Trainees are requested to log in to the session sufficiently early (10-15 minutes prior) to verify the quality of the internet connection, audio, and video on the device used.
Downloading Training Materials
- Trainees should download the training program files (e.g., presentations or documents) from the Institute’s website and review them before the course begins.
Microphone Management
- The microphone must remain muted during training sessions and should only be activated when participating or responding to the trainer’s questions, then muted again.
Attendance Monitoring
- The trainer or training coordinator verifies trainees’ remote attendance using the platform’s tools.

Trainee Support

The Institute provides effective communication channels to offer assistance, including:
- Email: info@kafaatsa.com
- WhatsApp/Phone: +966553273701
- Live chat via virtual training rooms (e.g., Zoom).
Inquiries are addressed within a maximum of 24 hours.

Compliance with Policies

Trainees are required to comply with the Institute’s policies, including the Integrity Policy, Privacy Policy, and Communication and Technical Support Policy, to ensure a professional training environment.

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